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- If you need to return any item to us, please send it back to us within 14 days of receipt of the order (unless faulty).
- Where a product has been personalised for you, unless faulty, we're unable to refund or offer an exchange.
- It's important that any items returned to us, unless faulty, are returned in a re-saleable condition. We would like this to mean that you've kept all original packaging and labels, and that it's unused.
- We would recommend that you return your items via registered post (you will need to pay for delivery which is non-refundable unless faulty).
- For more information, view our full Returns and Exchanges information.